
AirLink Communications March 2007 16
Connecting to a RADES Over Cellular Networks with AirLink Devices
If you encounter problems with operation of your AirLink product, AirLink’s support staff can
help.
AirLink Support Web Site
The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and
other documentation: http://www.airlink.com/support.
AirLink Documentation and Guides
• User Guides - These guides are specific to your modem type, cellular provider, and cellular
technology and contain comprehensive information about the operation of the modem and its
features.
• Quick Start guides - These guides are also specific to the modem type, cellular provider, and
cellular technology and are a step by step guide to activating the modem using the Setup Wiz
-
ard or other steps as applicable.
• Utility Guides - These guides focus on the features of one of the AirLink modem utilities:
Wireless Ace, AceView, AceNet, Modem Doctor, etc.
• Application Notes and How-To Guides - These guides detail configuring the modem to work
with a specific feature set or how the modem can be set up to work with a specific 3rd party
(non-AirLink) device.
• Data Sheets and White Papers - These are technology based information documents.
Contacting Technical Support
For support assist
ance please email [email protected] or call 510-781-9760 Monday through Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week
-
ends or holidays.
AirLink Technical Support
Caution: The configuration suggestions offered in this guide are not supported nor
is any equipment other than AirLink products. Only the operation of the modem or
software obtained directly from AirLink is supported.
Refer to the User Guide for your modem or the AirLink website for AirLink prod-
uct warranties.
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